Mr. Exchange

Mr. Exchange, Inc., based in Japan, ceased its operations on June 11, 2018. Despite the closure, user assets remain securely stored and are refundable upon completing the Know Your Customer (KYC) process in compliance with local regulations. It is important to note that IOUs issued by Ripple Gateway, including those from Mr. Exchange Japan, Mr. Ripple Japan, and Mr. Ripple Hong Kong, have been permanently frozen but are still eligible for refunds.

The platform emphasizes the security of assets and wallet information stored on its website, employing multiple layers of encryption to protect user data. Users are encouraged to back up their keys and are reassured that all IOUs are refundable. Concerns regarding account balances and previously generated wallets are acknowledged, with comprehensive measures in place to ensure user safety and peace of mind.

Mr. Exchange provides users essential functionalities such as withdrawal options, wallet backups, and account management. Although trading and sending features are currently unavailable, users can access their wallet history and contact the support team for assistance. Additional information can be found in the exchange’s terms, policies, and company overview, available on its website.